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Why Every Business Needs an Emergency Plan for Water and Fire Damage

5/29/2024 (Permalink)

Servpro trucks at a commercial building Your Local SERVPRO Franchise's Emergency Response

In the fast-paced business world, being prepared for unexpected emergencies is not just prudent—it's essential. Water and fire damage are among the most devastating events that can strike a business. These disasters can occur without warning and have catastrophic consequences for unprepared businesses.

If you own commercial real estate or work as a facilities manager or property manager, pay close attention. An emergency plan for water and fire damage is crucial.

Protecting Lives and Ensuring Safety

The foremost priority in any emergency is the safety of employees, customers, and visitors. A well-crafted emergency plan outlines clear evacuation procedures and safety protocols, reducing the risk of injuries and fatalities.

In the chaos of a fire or flooding, a structured response can mean the difference between a controlled evacuation and a disastrous outcome.

Minimizing Property Damage

Water and fire can wreak havoc on business premises, destroying everything from the building to vital equipment and inventory.

An emergency plan helps mitigate damage by specifying actions like shutting off water mains, using fire extinguishers, and protecting critical assets. Quick, informed responses can significantly reduce the extent of damage.

Ensuring Business Continuity

Disasters don’t just destroy physical assets—they can also bring business operations to a grinding halt.

An emergency plan includes contingencies for maintaining operations or swiftly resuming them post-incident. This might involve data backups, alternative work sites, and communication strategies to keep the business running despite the disruption.

Legal and Financial Safeguards

Compliance with local regulations often requires businesses to have emergency plans in place. Failing to comply can result in hefty fines and legal repercussions.

Moreover, many insurance policies mandate an emergency plan as a condition for coverage. Without it, businesses might face denied claims or increased premiums, exacerbating the financial fallout from a disaster.

Preserving Reputation and Trust

A business’s response to an emergency speaks volumes about its commitment to safety and reliability. A poorly handled incident can damage a company’s reputation, eroding customer trust and employee confidence.

Conversely, a well-executed emergency plan demonstrates professionalism and care, reinforcing stakeholder trust and loyalty.

Practical Steps for Developing an Emergency Plan

  1. Risk Assessment: Identify potential risks specific to your business location and industry.
  2. Evacuation Procedures: Establish clear, practiced evacuation routes and protocols.
  3. Communication Plan: Ensure effective communication channels for alerting staff and coordinating emergency services.
  4. Training and Drills: Train employees on emergency procedures and conduct drills to ensure preparedness.
  5. Review and Update: Periodically review and update the emergency plan to address new risks and changes in the business environment.


No business is immune to the threats of water and fire damage, but being unprepared can amplify the impact of these disasters.

An emergency plan is not just a regulatory requirement—it's a strategic asset that protects lives, minimizes losses, and ensures business resilience.

Investing time and resources into developing and maintaining an emergency plan is a critical step every business should take to safeguard its future.

By prioritizing emergency preparedness, businesses can confidently and competently navigate the challenges of water and fire damage, ensuring a swift recovery.

Boost Your Home's Value with SERVPRO's Construction Services

4/4/2024 (Permalink)

Green and orange home interior Increase the value of your home with SERVPRO's construction team's expertise.

Remodeling your kitchen, bath, or basement is an opportunity to enhance your living space and a wise investment in your home's value.

With SERVPRO's Construction Services team at your side, you can elevate the appeal and functionality of these key areas, increasing the overall value of your house.

Here's how remodeling with SERVPRO can boost your home's value:

1. Enhanced Aesthetic Appeal: A beautifully remodeled kitchen, bath, or basement can significantly enhance the aesthetic appeal of your home. Whether upgrading to modern finishes, installing stylish fixtures, or incorporating trendy design elements, SERVPRO's Construction Services team has the expertise to transform these spaces into show-stopping features that attract potential buyers and command attention.

2. Improved Functionality: Buyers are drawn to homes that offer functional and practical living spaces. Remodeling your kitchen, bath, or basement with SERVPRO allows you to optimize layout and flow, maximize storage space, and incorporate convenient features that enhance usability and appeal. 

3. Increased Energy Efficiency: Energy-efficient features are highly desirable among homebuyers and can significantly increase the value of your home. SERVPRO's Construction Services team can help you incorporate energy-efficient appliances, lighting, windows, and insulation into your kitchen, bath, or basement remodel, reducing utility costs and adding long-term value to your property.

4. Updated Infrastructure: Outdated plumbing, electrical, and HVAC systems can detract from your home's value and appeal to potential buyers. Remodeling with SERVPRO allows you to update and modernize these essential systems, ensuring your home meets current building codes and safety standards. 

Enhancing aesthetic appeal, improving functionality, increasing energy efficiency, updating infrastructure, and using professional-quality craftsmanship can help you attract buyers and command top dollar for your property.

Contact us today to start planning your remodel and unlock the full potential of your home's value with SERVPRO by your side. Free estimates.

Enjoying the Cozy Glow: Fire Safety Tips for Your Backyard Fire Pit This Fall

10/23/2023 (Permalink)

As the leaves change color and the evenings turn cooler, there's nothing quite like gathering around a backyard fire pit to enjoy the warmth and ambiance of an open flame.

But before you light that first fire of the season, it's essential to prioritize safety. Here are some crucial fire safety tips to keep in mind as you embrace the cozy glow of your fire pit this coming fall:

1. Choose the Right Location: Select a suitable location for your fire pit, away from overhanging trees, structures, and flammable materials. Make sure it's on a level, non-combustible surface, such as concrete or gravel.

2. Keep a Safe Distance: Maintain a safe distance between the fire pit and any structures or other flammable items. It's generally recommended to have at least a 10-foot clearance.

3. Invest in a Spark Screen: A spark screen or mesh cover is an excellent addition to your fire pit. It helps prevent sparks and embers from escaping, reducing the risk of nearby fires.

4. Use the Right Fuel: Stick to using seasoned hardwoods or manufactured fire logs. Avoid burning materials like treated wood, leaves, or paper products, which can release harmful chemicals and sparks.

5. Stay Attentive: Never leave your fire unattended. Ensure that someone is always responsible for supervising the fire, especially if children or pets are present.

6. Keep a Fire Extinguisher Handy: Have a fire extinguisher or a bucket of sand or water nearby. This can quickly control any minor flare-ups.

7. Be Mindful of Wind: Wind can cause sparks to blow in unexpected directions. Check the weather forecast before lighting your fire, and take extra precautions on windy days.

8. Safe Seating Arrangements: Arrange seating around the fire pit at a safe distance to prevent accidental burns. Ensure that seating is stable and not prone to tipping over.

9. Extinguish Thoroughly: When you're done enjoying the fire, extinguish it completely. Use water or sand, and make sure all embers are out before leaving the area.

10. Teach Fire Safety: If you have children, educate them about fire safety around the fire pit. Make sure they understand the potential risks and rules for safe behavior.

By following these fire safety tips, you can savor the warmth and beauty of your backyard fire pit this fall while keeping your loved ones and property safe. With the proper precautions in place, you can create cherished memories by the fire for years to come.

Basement Flooded After a Rainstorm? Why You Should Call a Professional Water Mitigation Team

10/23/2023 (Permalink)

A sudden downpour or an intense rainstorm can lead to various problems, including a flooded basement. Dealing with a waterlogged lower level of your home can be overwhelming and stressful, but taking immediate action to prevent further damage is essential.

In such situations, enlisting the services of a professional water mitigation team is not just recommended; it's crucial. Here's why:

1. Rapid Response to Mitigate Damage:

Professional water mitigation teams are equipped to respond quickly to water emergencies. Time is of the essence when dealing with a flooded basement, as the longer water remains, the greater the damage. Professionals arrive promptly to assess the situation, remove standing water, and initiate drying to prevent structural issues, mold growth, and other secondary damage.

2. Specialized Equipment:

Water mitigation experts use specialized equipment such as industrial-strength pumps, high-powered fans, dehumidifiers, and moisture meters to ensure the thorough extraction and drying of your basement. These tools are often unavailable to homeowners and can significantly expedite restoration.

3. Experience and Expertise:

Water mitigation professionals have extensive experience handling various types of water damage, from minor leaks to catastrophic flooding. They understand the intricacies of moisture control, vital in preventing long-term issues like mold growth and structural decay.

4. Mold Prevention:

One of the most significant concerns with basement flooding is the potential for mold growth. Mold can increase rapidly in damp environments, posing health risks and damaging your property. Water mitigation teams have the knowledge and tools to prevent and mitigate mold infestations.

5. Insurance Assistance:

Dealing with insurance claims can be a complex and time-consuming process. Many water mitigation and restoration companies work directly with insurance companies and can help you navigate the claims process more efficiently, ensuring you receive the compensation you deserve.

6. Comprehensive Services:

Professional water mitigation teams don't just remove water; they provide a comprehensive range of services, including drying, disinfection, and restoration. This holistic approach ensures that your basement is returned to a safe, healthy, and functional state.

7. Peace of Mind:

When you hire professionals, you can rest assured that the job is done right. Reputable water mitigation companies often provide warranties, giving you peace of mind that your property is in capable hands.

In conclusion, swift and effective action is essential when your basement floods due to a rainstorm or any other water-related incident.

Entrusting the task to a professional water mitigation team is the best way to safeguard your home, health, and peace of mind. Their expertise, equipment, and efficiency make them an indispensable partner in the challenging process of recovering from water damage.

Green Clean: The Benefits of Professional Carpet Cleaning Without Harmful Chemicals

10/23/2023 (Permalink)

Carpets are not just decorative elements but also vital in maintaining a healthy indoor environment. However, carpets can become a haven for dust, allergens, and other pollutants over time, so it's essential to have them professionally cleaned.

However, not all carpet cleaning methods are created equal. Here's why it's crucial to choose a professional carpet cleaning company with expert technicians, specialized equipment, and a commitment to chemical-free solutions:

1. Expert Technicians:

Professional carpet cleaning requires knowledge and expertise. Expert technicians are trained to assess the specific needs of your carpets, such as their material and the type of stains or dirt present. They can customize the cleaning process to suit your requirements, ensuring the best possible results.

2. Specialized Equipment:

Professional carpet cleaning companies invest in state-of-the-art equipment that homeowners typically don't have access to. These machines use powerful hot water extraction or steam cleaning methods, which can penetrate deep into the carpet fibers, effectively extracting dirt, allergens, and contaminants.

3. Healtheir Indoor Air Quality:

Cleaning carpets without harmful chemicals contributes to a healthier indoor environment. Many traditional cleaning solutions contain harsh chemicals that can linger in the air, potentially causing respiratory problems or irritation. Chemical-free cleaning minimizes these risks.

4. Eco-Friendly and Sustainable:

Using green, chemical-free solutions is safer for your health and better for the environment. Many professional carpet cleaning companies offer eco-friendly and biodegradable cleaning agents, reducing the impact on the planet.

5. Prolongs Carpet Life:

Regular professional cleaning can significantly extend the lifespan of your carpets. Removing dirt and debris prevents premature wear and tear, keeping your carpets looking newer for longer.

6. Effective Stain Removal:

Expert technicians can effectively tackle tough stains and spots. Their experience and specialized equipment ensure that even deep-seated stains can often be removed entirely, reviving the appearance of your carpets.

7. Convenience and Time Savings:

Hiring professionals to clean your carpets saves you time and effort. You don't need to worry about renting or operating heavy equipment or dealing with DIY carpet cleaning.

8. Allergen Reduction:

Chemical-free cleaning, combined with the deep-cleaning capabilities of professional equipment, effectively reduces allergens, dust mites, and pet dander in your carpets, relieving allergy sufferers.

In conclusion, opting for professional carpet cleaning without harmful chemical solutions is a win-win. You get cleaner, healthier carpets, improved indoor air quality, and a safer environment for your family or employees.

The expertise, equipment, and commitment to green cleaning make professional carpet cleaning a wise investment for the present and the future.

Basement Flooding 101

4/26/2023 (Permalink)

Basement Flooding 101

Basements are inherently prone to flooding because they are the lowest level of a building and are usually built partly or entirely below ground level. A basement can flood anytime, although flooding most often occurs during heavy rainfall.

There are several reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Surface water pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

If flood water is not handled quickly and correctly, it can jeopardize your health and safety and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

It’s worth calling SERVPRO of Franklin County and letting our trained, professional crews handle the situation safely and correctly. 

We are Water Mitigation Specialists:

  • Available 24 hours/7 days per week
  • A preferred vendor to many national insurance companies
  • We'll bill the insurance directly – one less thing for you to worry about
  • Our technicians are highly trained in water restoration techniques
  • s500 IICRC restoration standards
  • Advanced inspection and extraction equipment

Call Us Today – We’re Here To Help- 636-583-5200

3 Things That Must Go After a Fire

9/15/2022 (Permalink)

After a fire, there are some items you may be able to salvage and restore. However, there are other items that you should throw away. If you’re not sure what is worth keeping and what you should get rid of, check out these three suggestions:

1. Makeup. After spending hundreds of dollars on the best foundations, concealers, and eyeshadow palettes, no one wants to trash some of their most valuable makeup. Unfortunately, the makeup you’d normally wear may no longer be in such good condition due to the high flame heat. Some of these products may have melted and are no longer usable.

2. Medication. If your medicine cabinet was slightly destroyed by the fire and smoke in the home, throw away the medication and talk to your physician about getting refills. Most physicians understand situations like this because it’s not safe to take medication that has been exposed to such heat in the first place.

3. Food. If food smells like smoke and soot is on it, toss it in the trash. You may not like wasting food you’ve purchased, but it’s simply not safe to eat any contaminated food due to the chemicals commonly used to put out fires. You never know if those chemicals are on certain products, such as your bread, crackers, and even your box of cereal, so don’t take any risks.

Here to Help

9/15/2022 (Permalink)

S - Service that exceeds the competition
E - Excellent communication throughout the process
R - Restoring property into its preloss state.
V - Vow our pledge to meet customers’ needs.
P - Professionalism displayed by all team members.
R - Respected and Recognized as the industries leader
O - Outstanding Customer Service

There is a reason that SERVPRO is one of the leaders in the fire and water restoration industry we can assist clients across the country no matter the size of the project or the time of day. Our team is committed to continually learning about new restoration techniques or equipment to help speed up the process. Training is a vital piece of this industry where people’s personal belongings and homes are being taken care of with complete professionalism.

The SERVPRO of Franklin County team maintains several certifications under the Institute of Inspection Cleaning Restoration Certification (IICRC). These include Water Removal technicians, Odor Control technicians, Fire and Smoke technicians, Carpet Cleaning Technicians, and Health and Safety technicians, among many others. We hope that if you are ever in need of assistance, you will call our team to help you through this challenging time!

3 Categories of Water

9/15/2022 (Permalink)

Sometimes we will call about a job that isn’t the most desirable, but we will never turn it down. A job site affected by a sewage leak or flooding can carry harmful bacteria that come in contact with or are ingested and can cause severe discomfort. When going into an area affected by a contaminated source, we will have our crew wear the complete PPE to secure their health and safety. 

Categories of Contaminated Water

Category 1: “Clean Water”

This category is when a leak comes from a clean source from a broken water pipe. A toilet containing no urine or feces is considered a category since it has no harmful pathogens. Category one floods will escalate to category 2 or 3 if it doesn’t get mitigated.

Category 2: “Gray Water”

In this category, you are looking for the possibility of contamination from a water source containing some degree of contamination. When gray water gets ingested, it can create some discomfort due to the ingestion of harmful bacteria. 

Category 3: “Black Water”

Water contaminated by an unclean source will be considered category three because it has been affected by a source that has harmful pathogens. The difference between category 2 is that when category three gets ingested, it can create severe pain with the possibility of death due to these harmful pathogens. We will never suggest that our clients should put themselves in contact with this category for that reason. Flood water is an excellent example of this category because you cannot know where the source came from, such as a pipe, river, or sewage from an unclean source. 

Quick Action Needed

4/4/2022 (Permalink)

Servpro trailer in front to commercial building If you business experiences fire or water damage, give SERVPRO of Franklin County a call.

Within four hours of a loss notification, SERVPRO of Franklin County will be on-site to help ensure a fire damage is handled properly by utilizing our services.

The faster SERVPRO of Franklin County arrived on-site to perform fire, smoke, and soot cleanup and restoration, the better the results, including lower claim costs.

Fire, smoke and soot cleanup and restoration services;

  • Structural Cleaning-After a smoke or fire damage, ceiling, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  SERVPRO  will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
  • Contents Cleaning-All the restorable contents in the affected areas will be professionally cleaned and deodorized.  This includes area rugs, furniture, draperies, and upholstery.  SERVPRO of Franklin County can provide wet or dry-cleaning services.  Additionally, all other restorable contents will be cleaned and deodorized to preloss condition.  This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.  Finally, SERVPRO of Franklin County can provide an inventory list of all "to be claimed" items.
  • Deodorization-  SERVPRO of Franklin County provides specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage.  We do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove  them.

If your business experiences fire or water damage, give SERVPRO of Franklin County a call.

We are here to help 24/7: (636)583-5200