Impressive Water Damage Repair by SERVPRO

1/16/2020 (Permalink)

When water damage strikes, a fast response is critical. SERVPRO is "Here to Help" 24/7.

After a few days away from his home, William Fambrough came home to see inches of water all over his kitchen floor and leaking into the adjacent rooms. Fambrough said it was “very unnerving” to come home to that. The water had come from a faulty ice maker line to the refrigerator that had broken and been leaking some of the days he’d been away.  

Having never dealt with something like this before, he cleaned up as much water off the floors as he could himself. “I wasn’t really sure what to do, but I got the bulk of the water up.” Then he contacted his insurance company- Beth Bowers Shelter Insurance in Pacific, MO. Fambrough says his agent recommended he contact SERVPRO of Franklin County right away, so he did. “The SERVPRO crew was out quickly the same day I contacted them, and they started the drying process. I was impressed that they made it out so quickly.” 

Fambrough said the process was quick and easy. “The crew worked fast and knew what they were doing.” He also added, “The head of production was very kind and was willing to work with us on everything we needed, and he was very informative.” 

When asked if he’d use SERVPRO of Franklin County again, Fambrough stated, “Of course. They did a great job and made it a painless experience.” 

Knowing that we were able to create such a great customer experience for William Fambrough brings us pride. If YOU have water damage in your home, give SERVPRO of Franklin County a call!

Call Us 24/7 – (636) 583-5200