Drybook Mobile

6/26/2014 (Permalink)

Screenshot of Drybook log in screen.

Don’t be surprised to see our SERVPRO technician’s carrying an iPad next time we are on a water job. Yes, iPad technology has hit SERVPRO in a big way. As most of you know we try to monitor a water loss every 24 hours. This allows our technicians to assess how the drying process is going and to make changes in the drying plan immediately if needed without wasting precious time. The old way was to have the customer sign paper forms and our technicians would record all of the readings and notes on paper forms. Well, not any more. We have the ability to have the customer sign all of the e-forms on the iPad using our new Drybook Mobile software. With just one click we can instantly email the signed copies to the customer. Of course, we can always print out copies for those customers who still are not up to speed with the e-forms! Also, instantly we can enter all of our readings, important data and notes into Drybook Mobile while on site and get instant feedback and recommendations on our drying plan. This gives us real time feedback and also allows us to give adjusters and agents real time updates and reports. It’s also a huge time saver for us and gives us so much more timely information in an organized manner. This equates to quicker drying times and cost savings for you and your customers. Next time Hannah is in your office, have her show you Drybook Mobile. Our customers love it and so will you.