Ready For Whatever Happens

2/20/2017 (Permalink)

“Ready for whatever happens” is one of SERVPRO’s trademarked tag lines. You see it in commercials, you see it in advertisements, on our billboards and trucks, but what does it mean?

“Ready for whatever happens” means we are there whenever you need us. 24 hours a day, 7 days a week. It doesn’t matter if it’s a holiday, the middle of the night or the middle of a catastrophe. We are here for you.  We know that most disasters do not happen in the middle of a week day. They happen at the least convenient time, that’s when you need us most. 
When you call SERVPRO you will speak to a live person. We know you can’t describe your emergency to an answering machine! We will get the appropriate crew or crews to you in an average of two hours. We know that when you call, you need help and you need it now.

“Ready for whatever happens” means that we have the proper training and education to handle any emergency mitigation situation you may have.  If we haven’t dealt with it before, we will figure it out fast.  Our training and education is ongoing from IICRC certifications, to SREVPRO Industries certifications, to EPA certifications, we’ve got you covered.  If your business just spilled hundreds of gallons of vegetable oil into landscaping rocks, or your business just had a polymer spill we can help.  (Yes, both are true situations we were called into clean up.)    
We spend a lot of time and expense keeping our employees current on training and education. Additionally we have a vast network to call on for help for those unique situations.  We have chemists and experts on call and SERVPRO Industries to help, we have 1700 fellow franchises to call on and we always have the IICRC. There is nothing that we cannot handle. 

“Ready for whatever happens” means that we have the equipment for any size jobs. Whether its hundreds of air movers, dehumidifiers, heaters, air scrubbers, hardwood drying mats, generators or even specialized equipment such as trailer mounted descant dehumidifiers we’ve got it covered. We just took delivery on even more air movers and dehumidifiers to help us expand our coverage even more.  Some of the equipment might sit on the shelves from time to time, but when it’s needed, it’s here and ready.

“Ready for whatever happens” means there is no job too big or too small for us to handle.  Any size fire, any size water damage, any size sewage loss, any size storm loss. We can handle it.  If our franchise needs help, we can quickly call in reinforcements from neighboring franchises. If we still need help, we can call in SERVPRO Large Loss or Extreme Teams to help. We can have tractor trailers of extra equipment, and hundreds of extra crew members on site within hours. Yes, I said HOURS.

Lastly, “Ready for whatever happens” means SERVPRO is the mitigation company business, homeowners and Insurance companies rely on to save, preserve, and restore their most valuable assets.