24/7 Emergency Service
Washington, MO - Water Damage
5/11/2019 (Permalink)
Nobody wants to come home and find their house soaked with water. But unfortunately for Derrick Sullivan, that’s exactly the situation he walked into.
Sullivan’s home in Washington, MO was one of many that experienced a water loss this year due to burst pipes. Sullivan came home around 6 p.m. one night, and found his living room, dining room and kitchen soaked.
“I was in a panic,” Sullivan said. “We had a lake in our house. I had my son with me that night. I put him upstairs, I shut off the water and tried to get everything together.”
Sullivan quickly called his insurance company, and SERVPRO of Franklin County was dispatched to the scene. Sullivan was one of many jobs SERVPRO of Franklin County received that day, but it was still able to respond quickly.
SERVPRO of Franklin County extracted the water and dried the structure, as multiple levels were affected. SERVPRO of Franklin County also removed the baseboards and the flooring underlayment. The house took about five days to get completely dried.
“I would have never thought that it would be done that quick,” Sullivan said.
After getting the house dried, SERVPRO of Franklin County began reconstruction. They also handled all the reconstruction except for flooring, including painting and installing new cabinets.
Sullivan was pleased with how quickly SERVPRO of Franklin County worked.
“I was very excited about the process,” he said. “It was very fast, that's the key. It was great working with you guys. I was a complete stranger and I had no problems trusting you guys.”
Sullivan said he would tell others to use SERVPRO if they had a water loss.
“I would definitely recommend you guys,” he said. “You guys were there on time, you worked fast. I couldn't have been happier.”
SERVPRO of Franklin County is located in Union, MO and serves the entire Franklin County, Missouri area. As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.