Five stars ALL THE WAY!

1/28/2020 (Permalink)

If you experience fire or water damage in your home, give SERVPRO of Franklin County a call.

Gary and his wife arrived at their home in Union, MO. What they saw was a horrific disaster of what used to be their home. They saw water pouring out from the house and could see from outside that the interior had taken quite a lot of fire damage as well. When asked what it felt like to set eyes on that, Gary states, “Oh, I can’t explain. It’s still hard to wrap our heads around almost a year later.”

Gary explains that someone had set fire to the inside of his home. The fire damaged the full interior with fire and smoke damage, but also caused pipes to burst from the intense heat, which ruined any remaining materials. “The entire inside was destroyed. Everything was black from the fire and soot and there was water running out everywhere.”

That’s when they called the professionals to help. When asked how he and his wife came about to calling SERVPRO of Franklin County, Gary stated, “We had used SERVPRO multiple occasions for cleanings and we knew the name well. There was never a second thought on who to call.” His wife and he knew that their home was in good hands.

The SERVPRO crew began by completely gutting the interior of the home, as it was far too damaged. Gary says, “The crew took charge and the removal of smoke odor and materials was remarkable.” Once everything had been properly removed, SERVPRO began to rebuild and restore the home. Gary goes on to praise Dan, a SERVPRO carpenter who led the construction on this job, by saying, “Dan Barnes really knew what he was doing, and I was pleased with how meticulous he was with the details.”

When inquiring about their thoughts on the results of the restoration of his home Gary says, “SERVPRO made the whole transition from the disaster to a great, livable home so easy. We are very pleased with our home.”

We asked Gary if he would recommend SERVPRO of Franklin County to friends and family and he stated “Oh, absolutely! You recently helped my son with water damage in his house caused from a storm.” He even added, “We are very pleased! We give you all five stars ALL THE WAY!”

We are so thankful Gary and his wife chose SERVPRO to help them make it “Like it never even happened,” and that they’re loving their home!

Please give us a call if you experience a disaster in your home!

We are "Here to Help" 24/7: (636) 583-5200