Everything is wonderful!

2/4/2020 (Permalink)

Mold can form in as little as 48 hours. Don't wait, give SERVPRO of Franklin County a call if you experience water damage in your home or business.

Water damage can be stressful alone, but when you add in mold growth it can be a nightmare!

That’s how Doris Malone felt when she realized what was happening in her home in Union, MO. They had an upstairs toilet seal that had broken and caused water damage to the upstairs bathroom. They didn’t normally go in the upstairs bathroom, so they had no idea of the issue, nor how long it had been happening.

“We didn’t use that bathroom and there really wasn’t a reason for us to go in there.” This water finally managed to leak down into the main level, which is when they were made aware of the situation. They also discovered mold growth in their basement bathroom. Malone remembers, “I thought ‘oh no!’, I didn’t really know what to think.”

Malone called her insurance agent and they sent an adjuster to her house, who recommended Doris give SERVPRO of Franklin County a call. Malone says that once the crew was on the job she felt much more at ease with the situation, especially since Nate- SERVPRO of Franklin County’s production manager- was able to reassure her. “Nate was on top of it, he was awesome. I could tell they knew what they were doing.”

When asked about the process of drying and reconstruction in their home, Malone states, “It was wonderful. The drying process upstairs took a little longer than I’d hoped, but that was because of how long the leaking had been going on.” She also added that she felt included throughout the whole project and says, “Nate talked to us about everything and was very knowledgeable in leading us through it. And then we used your contractor, Jerry Bosson, and he was great and respectful.”

Doris Malone is quite happy with her home and the finished product. When asked how she felt about it, she said, “Everything is wonderful! We don’t have to worry about it anymore and if it happens again, I know what to do. I know to call you guys! I felt very taken care of.” She also says they recommend us to family and friends after seeing firsthand what we do.

If you have water damage or mold in your home, give SERVPRO of Franklin County a call! We are here to help make it “Like it never even happened.”