Customer Spotlight: Gary Dixon

12/21/2020 (Permalink)

SERVPRO of Franklin County is "Here to Help" with your water and fire damage emergencies 24/7, 7 days a week. Give us a call.

Going on vacation is supposed to be a relaxing time to get away. 

But relaxation can quickly turn to stress when finding out something is going wrong back at home.

Unfortunately for Marthasville native Gary Dixon, that’s exactly what happened when he got word his house had sustained water damage. 

His new dishwasher had been leaking for several days.

“It all started from a supply line going through my new dishwasher,” Dixon said. “It was installed two weeks before we went on vacation. Who knows why it started leaking.”

Fortunately, his daughter was checking in on the house when she noticed the leak and shut off the water.

But the damage was still significant. 

The hardwood floor in the kitchen buckled and the cabinets were damaged. The basement workshop was also affected, as the insulation had to be replaced. 

The kitchen required a dehumidifier, an air scrubber and some air movers for drying. The basement workshop wasn’t as badly affected, but still required a dehumidifier, an air scrubber and a few fans. 

 The job took five days from start to finish.

“(SERVPRO of Franklin County owner) Jerry (Alvey) had his people work fast,” Dixon said. They finished quicker than he estimated.”

Dixon was pleased with how SERVPRO of Franklin County was able to help restore his home. 

“I would definitely recommend others to use you guys,” he said. “Nobody wants to have something like this happen, but I’m glad you guys were able to help us out.” 

Whether you’re at home or on vacation, SERVPRO is here to help restore your house when things go awry.