Big Freeze Update

3/20/2021 (Permalink)

No matter the size or quantity, SERVPRO is here to help.

The phones started ringing on Feb. 17, and they didn’t stop for almost two weeks. 

After a mostly mild winter, the temperatures plunging well below freezing temperatures in mid-February caused many households and businesses to be negatively impacted.

SERVPRO of Franklin County served 25 different customers over the two-week span. Five of the losses were commercial, while the other 20 were residential. 

In total, over 75,000 square feet of property was affected. 

Our crews stepped up to help serve the community and restore homes and businesses. They ended up logging over 100 hours in overtime over the two weeks, while still able to do their jobs, and do them well.

It wasn’t just our franchise that was put to the test, however. Feb. 17 created the most leads in SERVPRO history, with 3,826. In the areas that were most impacted (Texas, Oklahoma and Arkansas), over 300 crews were called in to deal with more than 26,000 leads. 

The big freeze showed that SERVPRO is capable of handling any losses that come our way. 

No matter the size or quantity, SERVPRO is here to help.